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Closing machine.....

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I have run the Ability Test and the Auto Level Test prints and from the SD card and the machine has ended up frozen with "Closing machine ....." on on the touch screen. Is it safe to power off or is here some process happening to where it needs to remain on? 

I have had this issue now starting and have no clue why. I reloaded the latest firmware and it took it which if current it has not before. now my home process does not work takes the print head to the top of the Z axes and grinds. It is lost

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